AI Automation Platform for Omnichannel Customer Journeys
Agentic AI that orchestrates conversations, channels, and next best actions in real time
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Zigment, trusted by some of the best companies
See how AI orchestrates your customer journeys
Why Teams Choose Zigment for AI Automation
Zigment adapts conversations mid-journey with personalized messages, nudges actions.
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Agentic AI Orchestration
Effortless Integrations
Connect any messaging app, social network, CRM, data source, or custom widget in minutes.
Unified Conversation Hub
Merge the entire channel history into one continuous thread so agents and AI never lose context. Every reply feels like part of the same conversation.
Autonomous Actions
Let AI recommend or execute follow-ups, escalations, and targeted offers. Set guardrails once and let the system handle the repetitive work.
Sub 30secs response time
Leads convert 21× more when you respond in under 5 minutes.
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AI-Powered Automation Throughout the Customer Lifecycle
Accelerate Onboarding
Starting something new can be confusing. We watch behavior to notice hesitations and drop-offs. We reach out gently with timely help and a clear next step. We also catch and fix errors in long or complex flows so people feel supported from the first minute.
Boost Productivity
Your team is stretched and time matters. We remove busywork and prevent rework, which reduces mistakes and second-guessing. Clean handoffs give you clearer data and fewer errors. You see real ROI and less wasted ad spend, and your team can finally breathe.
Increase Engagement
People want to feel heard. Our conversations are warm, human, and respectful of each person's context and mood. Messages arrive at the right moment and offer help without pressure. That care keeps sessions active and helps users find value at their own pace.
Seamless Integration
Customers stay when they feel looked after. We lead with a customer first mindset and act early when there are signs of risk. Outreach listens first, fixes what is wrong, and sets honest expectations. Trust grows, renewals follow, and expansion feels natural.
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Zigment fits right into your stack
Zigment is built with ecosystem integration in mind. Our platform is integrated with all the major software and platforms.
Enterprise-Ready AI
Secure
Ensuring that your proprietary data isn't shared on public domains. And only the permitted data is shared with the users and nothing more.
Compliant
External guardrails to ensure that the AI output is free of hallucinations and also compliant with your enterprise policies and benchmarks.
Transparent
Gain visibility into the underlying costs and ensure service reliability with a full traceability of data flowing within the system in real-time.
Driven Workflows, Compounding Value
Average Revenue Lift.
Workflow Platform ROI (3-Year Avg.)
Average Conversion Uplift
View, manage, and oversee every conversation from one unified dashboard
Chat Performance
Real-time updates for every website conversation.
Get a macro view of your site's overall engagement and a micro look at each visitor interaction.
Sales Funnel Status
Watch each visitor progress through your lead funnel—live.
Every chat conversation automatically updates with the correct sales status, ensuring you always know where in the pipeline your leads are.
Conversation Summary
Detailed insights and closure advice for every lead
Each conversation is recorded and synced to your CRM or contact center software, along with relevant tips to help your sales teams close deals more effectively.
A Look Under Our Hood
Building on multiple LLMs, networked AI agents, and a flexible workflow console to transform every customer interaction.
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Zigment's foundation blends top-tier Large Language Models (LLMs)—OpenAI, Claude, Meta Llama 2, Google Bard, and more—to choose the best AI for each task.
Our Data & Integration layer houses specialized agents (Scheduler, Payment, Dialler, Qualify, Reminder, Follow-Up), working in sync to handle every interaction.
Above it all, our Workflow Console unifies these agents for seamless, agentic AI use cases—no clunky flows, no coding headaches.